At Central Board of Computer Shiksha (CBCS) – A venture of XtraBYTE Education Skill Development, we value the trust you place in us and recognize the importance of secure transactions and protecting your privacy. This Privacy Policy outlines how CBCS (www.cbcsedu.org / www.cbcsedu.in) and its affiliates (hereinafter referred to as “CBCS”, “we”, “our” or “us”) collect, use, process, disclose, and safeguard your personal information when you use our websites, mobile applications, and online services (collectively, the “Platform”).
By accessing or using the Platform, submitting your information, or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms herein, please refrain from using or accessing our Platform.
📌 Information We Collect
We may collect various types of information including but not limited to:
- Personal Details: Name, email, phone number, address, date of birth, gender, education qualifications.
- Account Credentials: Login credentials, password, and preferences.
- Payment Information: Credit/debit card, UPI, bank account, or other payment details during financial transactions.
- Device & Access Data: IP address, browser type, location, operating system, device ID, and platform analytics.
- Usage Behavior: Pages visited, time spent, search queries, and navigation patterns.
- Third-Party Data: Information shared with or by authorized third parties such as training partners, financial institutions, or app stores.
🎯 How We Use Your Information
We use your information to:
- 📘 Register and manage your account on the Platform.
- 🧾 Process your payments and service transactions.
- 📈 Analyze trends and improve our content, services, and infrastructure.
- 📬 Send administrative, promotional, or service-related messages.
- ✅ Verify identity and fulfill KYC requirements where necessary.
- 🔐 Enhance platform security, prevent fraud, and comply with laws.
- 🤝 Share information with approved affiliates or partners for CBCS services.
You have the option to opt out of promotional communications by changing your notification preferences or contacting us.
🍪 Cookies and Tracking Technologies
We use cookies and similar tools to enhance user experience:
- Session Cookies: Maintain login sessions.
- Analytics Cookies: Track website usage using tools like Google Analytics.
- Functional Cookies: Remember your preferences.
You may control cookie preferences via your browser settings. Blocking cookies may impact Platform functionality.
🔄 Sharing of Personal Information
We may share your data with:
- 📌 CBCS-authorized training centers and partners.
- 💳 Payment gateway providers and banks for transaction processing.
- 📊 Analytics and marketing service providers (e.g., Google, Meta).
- 🛡️ Legal authorities, if required by law, court order, or regulatory obligation.
- 📤 Third parties in connection with business transfers, mergers, or restructuring.
We do not sell your personal data to third parties without your explicit consent.
🔗 Third-Party Links
Our Platform may contain links to external websites or mobile apps. CBCS is not responsible for the privacy practices or content of such third-party platforms. We encourage you to read their privacy policies before sharing personal data.
🔒 Data Security Measures
We maintain strict security standards and procedures:
- 🔐 SSL encryption on data transfers.
- 🔑 Secure access control and password protection.
- 🧱 Firewalls and intrusion detection systems.
- 👨💻 Restricted access to personal information internally.
While we take all precautions, CBCS cannot guarantee complete data security due to inherent risks of internet communication. You are responsible for maintaining confidentiality of your account credentials.
🚫 Your Choices & Rights
You can:
- View or update your account information.
- Request a copy of your stored personal data (subject to verification).
- Opt out of non-essential communications.
To exercise your rights, contact our Data Protection Officer (details below).
🧒 Children’s Privacy
Our Platform is intended for users aged 18 and above. Minors may access the Platform only with parental or guardian supervision.
🗂️ Data Retention
We retain your data as long as:
- It is required to deliver services or comply with laws.
- You maintain an active account with us.
- Data is relevant for educational records, audit, or legal purposes.
Anonymized data may be retained indefinitely for analytics and reporting.
🌐 International Data Transfers
If you are accessing our services from outside India, your data may be transferred to and processed in India. By using our Platform, you consent to such transfer as governed by this Policy and applicable laws.
✉️ Your Consent
By using our Platform, submitting your data, or interacting with CBCS services, you consent to:
- The collection, use, storage, processing, and sharing of your personal information.
- Receiving communication via SMS, phone, WhatsApp, or email for CBCS-related services or updates.
🛠️ Changes to This Policy
We may revise this Privacy Policy from time to time. The updated version will be posted on our Platform with a revised “Last Updated” date. Continued use of the Platform implies your acceptance of the revised terms.
📮 Grievance Officer
In compliance with the Information Technology Act, 2000 and applicable rules, the contact details of our Grievance Officer are as follows:
Grievance Officer
- 📞 Phone: +91 XXXXXXXXXX
- 📧 Email: [email protected]
- Address: Central Board of Computer Shiksha (CBCS)
C/O XtraBYTE Education Skill Development
- 🕒 Time: Monday – Saturday (10:00 AM – 5:00 PM)
📧 Contact Us
For queries or concerns, reach us at:
- Email: [email protected]
- Phone: +91 XXXXXXXXXX
- Address: Central Board of Computer Shiksha (CBCS)
C/O XtraBYTE Education Skill Development
📝 Note:
CBCS reserves the right to revise this policy without prior notice. It is your responsibility to stay informed about our current refund terms.
Last Updated: June 14, 2025